PRIVACY POLICY

Last Updated: [21/11/2023]

 

Resurg is committed to protecting the privacy of our clients and anyone we engage with on their behalf, as well as any visitors to our website. This Privacy Policy describes our current practices regarding the personal data that we collect from you when you visit and use our website and tell you about your privacy rights and how the law protects you.

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Personal data is information that identifies you, such as your name, e-mail address, phone number or mailing address.

 

This website is not intended for children, and we do not knowingly collect data relating to Children. The terms “we”, “us” and “our” refer to the Company, i.e., Resurg Pty Ltd. “You” refers to you, as a user of our Site or our Services.

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By accessing our Site or our Services, you accept our Privacy Policy, Cookies Policy and Terms of Use; you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

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Please read this Privacy Policy to understand how we may use your Personal Information. This Privacy Policy may vary from time to time, so please check it regularly.

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Who We Are

The information provided below intends to provide you all relevant information in relation to the collection and processing of information that may be collected through this website resurg.com.au (hereinafter, “the website”). Resurg may collect, and process personal data related to you when you visit this website.

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Information That We Collect

Resurg processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

In the course of doing business the information that we may collect from you are: –

• First Name,

• Last Name,

• Company Name,

• Contact Number, and

• Email

We collect information in the below ways: –

• Information that you provide via our website, including information you provide when you register on our website e.g., First Name, Last Name, Contact Number and Email Address

• Email Address provided via website to Subscribe to our Newsletter and download resources/reports from our website

• We may use tracking tools in CRM platform that allows us to understand if you have opened our emails. This helps us to understand what kind of Marketing emails are important and useful for you.

• In the course of delivering our contracted services.
   

How We Use Your Personal Data

Resurg takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as it is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

Please write to us at info@resurg.com.au if you would like to withdraw consent and delete your personal information.

The purposes and reasons for processing your personal data are detailed below:

• To identify you once you register/subscribe via our website.

• To contact you and respond to your questions or requests submitted via Contact Us form

• To allow you to download the Resurg report if you have consented to “Download the report” form

• To share the Newsletter with you on the email provided if you have consented to “Subscribe” in the Newsletter section

• To comply with laws and regulations that are applicable to us.

• To keep our websites safe and secure.

• To measure or understand the effectiveness of advertising we send you and others, and to deliver relevant advertising to you.

• To make suggestions and recommendations to you and other users of our websites about our products.

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Your Rights

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to you, you can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

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You can also indicate that you do not wish to receive marketing communications by emailing us at info@resurg.com.au. Where practicable, you will have the right to access any personal information that Resurg possesses about you and to request information. Please contact our privacy officer at info@resurg.com.au.  If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information, and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

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You also have the right to request to remove/delete your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure. We may charge a reasonable amount for providing access.

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Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

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Safeguarding Measures

Resurg takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures in place, including but not limited to Firewall, Gateway protection, data masking, security software, such as anti-spyware and antivirus programs, to help detect and remove malicious code if it slips into our network.

However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Services, you acknowledge that you understand and agree to assume these risks.

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Transfers Outside the Overseas

We don’t transfer any Personal Data outside Australia. 

Consequences of Not Providing Your Data: You are not obligated to provide your personal information to Resurg. However, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

 

Children’s Privacy

The Site and the Services are not directed to anyone under the age of sixteen (16) years. The Site does not knowingly collect or solicit information from anyone under the age of sixteen (16) or allow anyone under the age of sixteen (16) to sign up for the Services. If we learn that we have gathered personal information from anyone under the age of sixteen (16) without consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@resurg.com.au. 

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How Long We Keep Your Data

Resurg takes steps to ensure that the personal data that you provide is retained for only as long as it is necessary for the purpose for which it was collected and as required by applicable law. After this period, it will be deleted, or in some cases, de-identified.

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Links

Our web site contains links to other sites that are not owned or controlled by us. Please be aware that this privacy policy applies only to personal information collected by Resurg. We are not responsible for the privacy practices of third-party websites, and we do not endorse or make any representations about these third-party sites. We encourage you to be aware when you leave our website and to read the privacy statements of every website that collects personal information.

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Contacting The Website

For the purposes of relevant data protection legislation, we are a controller of your personal data supplied via Website interaction, and as a controller we use the personal data we hold about you in accordance with this Privacy Notice. If you have any questions about this privacy statement or the practices of this website or in connection with our processing of your personal data, please contact:

• By email: info@resurg.com.au 

• By post to: Level 3, 223-237 Liverpool Rd, Ashfield NSW 2131