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News & Articles
Default Diary
Do
you find there are not enough hours in a day? You are working
hard, long hours but you just can’t find the time to
spend on those tasks that will make a real long term improvement
to your business. Perhaps you are too busy running around
after inexperienced staff to plan their training. Or you are
so short of staff that you just don’t have time to get
off the floor to plan a recruitment drive.
Instigating a default diary is the first step in getting off
the treadmill that is the day to day running of a business,
particularly one that relies too heavily on the owner / manager.
It helps you commit time to key long term priorities on a
regular basis.
Click
here for more information.
Exit Strategy
Recent
research shows that less than one third of employees leaving
Australian businesses sit an Exit Interview. Imagine your
business loses a key customer, would you simply accept the
loss, or would you want to know why this had happened? Imagine
you lost two, three or more key customers, you would definitely
investigate. However when key staff tell us they’re
leaving many of us don’t take the chance to learn from
the experience.
Exit Interviews are not just for employees who choose to leave,
they should also be conducted for those who are dismissed,
given redundancy or are asked to leave for any other reason.
Click
here for more information.
Imaginative
Incentives
ABC
news recently covered a story about government employees in
the outback being offered gym memberships and fitness equipment
as incentives by management trying to improve staff retention.
Have these managers had too much sun, or is buying your staff
a running machine really a good way to stop them from walking?
Click
here for more information.
Is your busines
an asset?
Ernst
& Young recently estimated that over the next 5 years
54% of Australian family business CEO’s will retire.
Yet 65% have not identified their successor and just 25% have
a documented succession plan in place.
Most of us think that succession planning is only something
to worry about when considering retirement. But if you had
to sell your business tomorrow would you have an exit strategy
in place and would your business be an asset you could realize?
Click
here for more information.
Shadow
of the Leader
When
facilitating a group of managers recently I asked the question:
“Who has ever worked for a bad boss?” As you can
imagine almost all hands shot straight up, and there was plenty
of chatting and laughing. I then asked my next question, “Who
here would consider themselves a bad boss?” Stone cold
silence, not a hand was raised.
We spend so much time judging the behaviour of others, but
as business owners or managers the first thing we should look
at with regards to staff retention is the way we behave. The
concept of Shadow of the Leader highlights that whenever someone
is watching us, our behaviour casts a shadow, which is their
impression of us. You might be having a bad day, but those
around you are still judging you on your behaviour.
Click
here for more information.
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